Privacy Policy

What this page covers

Water Filtration Plano works with homeowners in Plano, TX and the surrounding area on water testing, filtration and related service. This website is informational. It explains our work and gives you a phone number to reach us. This policy describes the limited information involved in visiting the site and calling us.

What the website records on its own

Like most websites, ours runs on a server that keeps ordinary logs. These logs can include your IP address, browser type, the pages you viewed and the time of your visit. We use them to keep the site working, spot errors and understand general traffic. We do not use them to identify you personally.

Cookies and basic analytics

The site may use basic analytics cookies to count visits and see which pages people find useful. This tells us, for example, whether more visitors read about under-sink reverse osmosis or whole-house carbon filtration.

You can block or delete cookies in your browser settings. The site will still work if you do.

What you share when you call

There are no forms, accounts or sign-ups on this site. The only way to reach us is by phone at (972) 833-2197. On a call, you decide what to tell us, which is usually your name, a callback number, your address for a visit and a description of your water concern. We use those details to answer your questions, schedule work in your home and follow up on the job.

How we use and share information

We use what you share to provide the service you asked about. We do not sell your personal information. We may share details only when a job requires it, such as with a lab that analyzes a water sample, or when the law requires it. Analytics providers may process anonymous site traffic data on our behalf.

Your choices

If you would like to know what personal details we hold from a past call, or you want us to correct or remove them, call us and we will take care of it. Some records may need to stay in place for normal business or legal reasons, and we will tell you if that applies.

Changes to this policy

We may update this page if the website or how we work changes. The current version is always the one posted here. Questions about anything on this page can be answered by phone at (972) 833-2197.